Frequently asked questions
I haven't received my online course access
You will receive a separate email with your login details within 5–15 minutes after purchase.
Please also check your Spam, Promotions and Junk folders. Search "pelvicoach"
Where is my course?
Your online course is not available inside this Shopify account.
You can access all courses and memberships on the IntimiFitness Platform using the login details sent by email.
💜 Where can I access VGoddess Club?
VGoddess Club is available on the IntimiFitness Platform.
Log in using the email you used during checkout.
📦 Where is my device?
You can track your shipment in My Orders.
Once your package has been dispatched, you will receive an email with the tracking number.
❓ I still need help
Our support team is happy to help.